I am currently recruiting for 2x Invoicing Administrators for a client based just outside the centre of Worcester. These are permanent positions and the successful candidates will come from a Finance background, ideally with Invoicing or Billing experience.

A leading company within the industry and a reputable employer, my client are offering a starting salary of £19,500 and the role will involve the following responsibilities:

Capital Invoicing
•Raise invoices for capital items such as project services, initial software and hardware charges plus other intermittent billing streams (e.g. training, and billing staged payments)
•Proactive review of various capital invoice triggers/sources to ensure that all billing is completed (e.g. various spreadsheets/trackers, emails etc.)
•Maintaining EDI transaction records and obtaining invoicing information monthly

Recurring Invoicing
(Monthly, Quarterly and Annual Licencing, Support and Maintenance charges)
•Loading of new recurring charges into SAP B1 and in house systems and production of invoices for all applicable companies.
•Adjusting customers’ recurring billing e.g. removing products, adjusting numbers of users.
•Checking and loading of new Partnership Agreements (pre and post contract)
•Restructuring of customer charges (pre contract)

Customer Queries
•Answering customer queries on both recurring and capital charges
•User changes administration – calculations and reporting

Customer Credits
•Preparing customer credit notes for capital or recurring charges as a result of account amendments

Other tasks
•Review of “quality reports” and supporting billing/order book reconciliation
•Ensure correct amounts are entered for collection on the Direct Debit run
•Take turn to administer DD run
•Month end Excel and system driven reporting – value of invoicing billed in month, type of invoicing etc.
•Preparation of specific back up for Customer invoices (e.g. Excel calculations) or preparing other customer letters/emails
•Ensuring account amendments have appropriate approvals and tracking documents out for signature
•Dealing with queries relating from any of the above (e.g. Customer emails or phone calls to the invoicing team)
•Linking with other Open GI colleagues to solve issues e.g. Credit Control, Contract Management or Sales
•Scanning, copying, filing

The successful Invoicing Administrator will have the following skills and experience:

•Experienced Finance Administrator or numerate Administrator
•Experience of working in a busy office (essential)
•Use of an accounting system and previous billing experience (desirable)
•Numerate with strong Microsoft Excel skills and a good working knowledge of Word and Outlook
•Ability to work under pressure and prioritise tasks
•Strong interpersonal and communication skills (written, telephone and face to face).
•Works well as a team member
•Able to work with other parts of the business e.g. sales
•Methodical and organised
•Manages own time effectively, and ability to work without close supervision
•Flexible with willingness to adapt to change
•Ability to handle several tasks at once

If you have the experience needed to be successful in this role, please call Alice on (Apply online only) or email (url removed)

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