Senior Pensions Administrator
Croydon
£34,225

Hello, we’re the Pension Protection Fund. We protect the futures of millions of people in the UK who belong to defined benefit pension schemes. Our members rely on us to look after their pensions if their employers go bust and the pension schemes cannot afford to pay what they promised.

We always put our members at the heart of everything. As a Senior Pensions Administrator you will ensure member’s needs are met by dealing with their enquiries in an efficient and friendly way. You will take responsibility for ensuring Service Level Agreements are met by managing your own work and providing support to your team. You will give guidance to our Pension Administrators, where needed, to ensure responses to members are timely, accurate and jargon free. With a high level of technical expertise you will handle cases of varying complexity, and regularly review the effectiveness and efficiency of existing systems and controls.

Our ideal candidate will have a Retirement Provisions Certificate, a Diploma or Certificate in Pensions Administration. Experience of working in a similar Defined Benefit pensions role and a knowledge of the relevant statutory frameworks is essential. We welcome applications from customer focused individuals with excellent written and verbal communication skills, and proven attention to detail. We are also looking for great organisational and time management skills with the ability to work well under pressure.

We welcome applications from candidates seeking both full and part-time hours with a minimum of 21 hours.

Sound like you? Apply now.

Now is a really exciting time for us. We’ve got big plans for the future, and we’d love you to join us.

Perks of the job

In return for your skills, experience and commitment we’ll give you a challenging role in a dynamic business where you’ll get the support you need to develop your career in a vibrant environment. And of course, you’ll also get a competitive rewards package such as:

Excellent Pension with up to 24.5% PPF contribution
Private Medical Insurance
Health Cash Plan
Free Gym Classes
Cycle to Work Scheme
Interest free season ticket loan
25 days annual leave
Childcare Vouchers
Discretionary Corporate Bonus Scheme
Critical Illness Cover

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview.

We are an equal opportunities employer and welcome applications from all sections of the community.

No agencies please

Apply Now